Delivery Policy
Our Delivery Charges
We offer competitive delivery rates and can deliver for free to all worldwide destinations above a certain order value. You can view the worldwide delivery page to view our current rates.
Where we deliver
We will deliver to all postal areas in the UK and Europe and all the countries listed below.
We reserve the right not to deliver orders if we believe the address is not secure. If this affects an order you place, we will notify you as soon as possible.
How we deliver
We despatch orders using the following methods
- Royal Mail 1st Class - UK Express Delivery
- Royal Mail 2nd Class - UK Super Saver Delivery
- Airmail - European and Worldwide Delivery
We will choose the most effective method of delivery based on the value of your order and the delivery country, the content, the cost to us of delivery and getting your order to you safely and as fast as possible.
When to expect your order
We endeavour to despatch orders received by 2pm on the same day if the item is currently in stock. Expected delivery timescales are detailed on the worldwide delivery page.
Delivery to addresses on islands or in remote areas of the UK mainland may take longer than our usual delivery times.
What happens if we are unable to deliver?
We realise that occasionally we may try to deliver an order and the item may be too large to post.
Each time an attempt is made, our delivery agent will leave a card at the delivery address confirming that they have tried to deliver. This card contains details for you to arrange to collect the order directly from their depot or to arrange a convenient time to deliver. The goods will only be held for a limited time. Please respond within the timescale mentioned on the card.
